Who we are

Suggested text: Our website address is: https://lavenderscrochet.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name
  • Email address
  • Shipping/billing address
  • Phone number
  • Payment details (processed securely via our payment provider; we do not store full payment card details)

b. Automatically Collected Information

  • Browser type and device information
  • IP address
  • Pages visited, date/time of visit
  • Cookies and tracking technologies

How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, inquiries, and customer support
  • Personalize and improve your shopping experience
  • Send updates, promotions, and newsletters (only if you opt-in)
  • Detect and prevent fraud and security issues
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember your preferences
  • Analyze site usage and performance

You may disable cookies in your browser settings, but some features of the site may not function properly without them.

Sharing Your Information

We do not sell your personal data to third parties.

We may share your information with:

  • Service providers (e.g., payment processors, shipping partners)
  • Legal authorities if required to comply with law or protect rights
  • Third-party apps/plugins only to support advertised website functions

Payment Security

We use trusted third-party payment processors to handle your payments securely. We do not store your complete payment card details on our servers.